01Manufacturer, not trader
Confirm the supplier owns and operates its own pultrusion lines — ask for line photos, a video walk-through, or a factory-audit slot. Traders relabel third-party stock and cannot control quality, tolerances, or lead time. An in-house manufacturer can show its dies, resin bath, and QC lab.
02Standards & certification
Require EN 13706 (pultruded profiles, structural grades E17/E23) and/or ASTM D3917 (dimensional tolerance), plus ISO 9001:2015 quality management. For fire, marine, or rail, ask for BS 476 / ASTM E84 / EN 45545-2 / DNV as relevant. Certificates should name the supplier, not a generic group.
03Real test data
Ask for batch mill test certificates and third-party test reports for the exact profile you are buying: tensile (ASTM D638), flexural (D790), Barcol hardness (D2583), glass content by burn-off (D2584), and water absorption. A credible manufacturer issues these per production run.
04Process control (IPQC)
A serious pultruder controls die temperature zones, pull speed, fiber tension, and cure, and runs first-article plus patrol inspections. Ask how they monitor and document in-process quality — not just final inspection.
05Export track record
For an overseas project, confirm the supplier has shipped to your region, understands Incoterms (FOB / CIF / DDP), handles export documentation, and can advise on HS classification and tariff exposure. Ask for reference shipments to comparable markets.
06MOQ, lead time & tooling
Get stock-size lead time (typically 2–4 weeks), custom-die lead time (commonly 6–10 weeks total), and minimum order quantities in writing. Clarify who owns custom tooling and the repeat-order MOQ before committing.